How to Choose a Property Manager That Maximises Your Returns

Jess Ross
November 19, 2025

Choosing the right property manager for your investment property is more than just a task to complete; it's a pivotal financial decision. An excellent property manager goes beyond basic duties like rent collection and maintenance coordination. They actively strive to maximise your returns and safeguard your assets.

But with so many options in the market, how do you choose a property manager in Victoria who genuinely delivers results?

Let’s break down what to look for, and what to avoid.

1. Look Beyond the Sales Pitch

Many agencies will talk a big game during the onboarding process. But who will you actually be working with? One common trap investors fall into is dealing with a smooth-talking Business Development Manager, only to be handed off to an undertrained or overworked property manager.

Ask early: Who will manage my property day to day? Can I speak to them directly?

You want a manager who understands your goals, not just your tenant’s needs.

2. Local Experience Counts

Managing a property in regional Victoria is very different to managing one in Heidelberg West. You need a property manager in Victoria with strong local market knowledge. Someone who knows how to price your property competitively, understand renter behaviour, and spot upcoming market trends before they impact your rental return.

A good manager will use this local insight to review your rent regularly and identify opportunities to increase it without losing great renters.

3. Proactive, Not Just Reactive

There’s a world of difference between someone who fixes problems and someone who prevents them.

Is your current property manager calling you with strategic advice? Or only getting in touch when something breaks?

A proactive manager will:

  • Recommend small upgrades that attract better renters
  • Run regular performance reviews of your property
  • Keep your rent aligned with market demand
  • Flag potential legislative risks before they become costly issues

This kind of forward thinking is what keeps vacancy rates low and your income steady.

4. Transparency Around Fees and Communication

You shouldn’t need to chase down your property manager for answers. And you definitely shouldn’t be confused about what you’re paying for.

Look for a management agency that offers:

  • Detailed monthly statements
  • Clear reporting on maintenance, inspections, and rental income
  • Open lines of communication with real people, not just emails

At BISE Property, we believe premium service includes premium communication. We’re upfront about costs, provide regular performance updates, and are always a phone call away.

5. Technology That Works For You

Modern property managers should be using the right tech to make your life easier, not harder. That means:

  • Maintenance tracking systems like TAPI HQ
  • 360-degree condition reports
  • Easy access to financial summaries
  • Digital leasing processes to reduce downtime

If your current manager isn’t leveraging these tools, you may be missing out on efficiency and better returns.

6. Ask for Real Results

Before signing with any property manager in Victoria, ask for examples of results. What’s their average vacancy time? How often do they increase rent for long-term clients? Can they show you how they’ve added value to other investment properties?

At BISE Property, we work with investors across Melbourne’s northern suburbs to not just manage, but optimise their rental portfolios. From strategic upgrades to compliance support and performance tracking, everything we do is aimed at maximising your long-term return.

Want to Maximise Your Investment?

Contact us to discuss our property management services and how we can help you improve your returns while protecting your asset.

We’re here to offer expert support that will not leave you guessing. Start your journey with a team who values transparency, collaboration, and performance.

Bise partnership extends to all corner of the real estate landscape.

A BISE partnership extends to every corner of the real estate landscape. With our service focused on proven knowledge, trust and collaboration with our client. We are committed to providing tailored services to each unique client’s needs.
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